About Proparts
Founded in 2017, Proparts Automotive Foreign Trade Co., as one of the wholesaler companies that Turkey is proud of, is providing the spare parts needs of many heavy vehicles, buses and trailer brands that have become world brands.
Proparts, located in the center of Turkey-Istanbul, have collaborations in different geographies of the world. By the end of 2017, it had exported to 65 countries.
Proparts Automotive aims to grow approximately 20-25% each year. Under this growth, the yearly profit will continue to increase the share of Proparts Automotive in all local markets and the competitive advantages it has will be effective.
Proparts Otomotiv offers a full range of 20 different product lines for heavy duty vehicles (trucks, trailers, buses) ranging from engine to suspension systems, electric power systems to commercial vehicles, both in wholesale procurement and in global markets. There are thousands of global collaborations as suppliers of 45,000 kinds of products.
Proparts Automotive, which promised to contribute to Turkey's export target in 2023, is proceeding rapidly with the aim of becoming the world leader in heavy vehicle spare parts industry in 2030.
To be a company that grows with our employees, our suppliers and our customers, is a resident power that is integrated with Turkey and has a say in international platforms. It is a company that develops itself and its products by taking into account the R & D process which always respects moral rule, environment and nature together with profitability and efficiency.
Our vision is to develop new ways of doing business that will enable us to create positive benefits for the communities we are in.
The aim of being the leading brand of the heavy vehicle spare parts sector in the world by holding the pre-plan of investment in human and technology and the vision to fulfill its responsibilities in the best way gives us energy and power every day.
We work to make people feel better, spend more productive time and help them enjoy life better, especially by ensuring that the commercial vehicles they use in their jobs are working smoothly and taking environmental awareness into account to create a better future.
The role of information technologies in a global competitive environment has come to an unanswered point. In this context, our company follows technological developments very strictly.
Thanks to the ERP software we use, we are happy to provide better service to our customers in the light of technology in all business processes from human resources to supply chain, from production to finance.
Proparts Otomotiv has been working successfully to ensure that all kinds of products, services and information flows are efficiently planned, implemented, transported, stored and controlled to meet the needs of its customers.
Heavy vehicle spare parts sector means uninterrupted and high quality service means plenty of product variety. Thanks to the ERP software-managed storage system, our company extends real estate inventory controls to keep customer satisfaction in line, while continuing to expand product portfolio with critical inventory warning system.
Thanks to our technological infrastructure, advanced storage and shelf system, our company successfully performs order collection, labeling, barcoding and packaging processes successfully.
Proparts Otomotiv strives to provide better service to our customers with in-house trainings realized with fast and accurate dispatch principle according to market demands.
Our company believes that the most important element of sustainable commercial success is high customer satisfaction. The secret of success in customer satisfaction is quality product and effective after-sales service policy.
For this reason, it always acts according to the principle of quality oriented and gual-faced service with its customer-oriented mindset. If Propats Automotive accepts its companies as "business partners", not just customers or suppliers, it is only one of its important principles.
Our prime in shipment is timely and safe delivery in both domestic and international markets. Thanks to our customers, our shipping network is growing day by day. The delivery process, which has a precise prefix for delivering our products to customer addresses, is carefully followed by our expert staff.
Serving automotive spare parts sales, Proparts Automotive adopted the principle of being a leading company with reliability and service quality in its sector. The basis of our company's quality policy, the desired quality and quality products, customer satisfaction by holding the front plan, trust is based on a trade sense is creating. Customer satisfaction is our primary goal in our company's quality policy. In this sense, we work with a service mentality that takes care of customer needs and needs at all stages from procurement of the product to reaching the end user. We aim to respond to customer needs and complaints as soon as possible.
